Frequently Asked Questions

Do you have more questions? Read the answers to our most frequently asked questions below. Is your question not listed? Contact us.

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How can we help you?

How does the 'Sign me in automatically' work?

The 'Sign me in automatically' is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.

What happens if I forget my password?

If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.

How can I change my password?

After you are logged in, click on 'Account Settings' link, you will see the 'Current Password' field, type your current password in this field and your new password on the fields 'Password' and 'Retype Password', then hit the submit button.

Am I required to have an account to add items to the site?

Yes. In order to add any item, including Free items, to the directory you must have an account.

How can I sign up for an account?

To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link at top menu, fill out all fields and click in 'Create Account'.

Why am I receiving an 'Account Locked' message?

If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.

What is defensebridge.com?

Defensebridge.com is an online directory service which boasts endless amounts of new features for Aeronautics, Space and Defense sectors.

Who uses defensebridge.com?

Companies, Media, Event Organizers, Clusters, Educational, Research Institutions and Visitors use defensebridge. They can list themselves, post their classifieds, deals, articles and blogs. They can search in related technologies in a specific location and contact the organizations, that meet their needs. In addition they contact directly to organizations for free.

How can I claim my Listing in defensebridge.com?

If you want to claim your already existing listing in defensebridge.com, you have just to follow easy steps: click sign up or log in your account and update the information in your Listing. Once the claiming is approved you can start to manage your Listing and see the statistics of its activity.

How do I publish my Company?

Publishing your company in defensebridge is quick and simple. You can go to the "Advertise" page and click the "Listing Options", and "Start today" button of the listing plan you prefer. Follow the simple instructions and let us know if you need any help. Once you have created your company it will be placed in the publishing queue. When your listing has been reviewed and accepted by our team it will be published on our website and available to our visitors. In your Dashboard you can check the status of your company and update it at anytime.

How do I hide/close my Listing?

If you want to temporary hide or definitely close your Listing in Defensebridge just contact us and let us know.

I want to add a deal in my listing. How does it work?

You can add a deal to your listing from your Dashboard. Just click on the text "Add deal" in your listing box. Please note that only Silver, Gold and Diamond level Listings have this feature available.

Can I add categories to my deal?

No, you cannot. The deal is related to the listing categories you choose.

How do I publish my Event?

Publishing your event in defensebridge is quick and simple. You can go to the "Advertise" page and click the "Event Options", and "Start today" button of the event plan you prefer. Follow the simple instructions and let us know if you need any help. Once you have created your event it will be placed in the publishing queue. When your event has been reviewed and accepted by our team it will be published on our website and available to our visitors. In your Dashboard you can check the status of your event and update it at anytime.

How do I publish my Classified?

Publishing your classified in defensebridge is quick and simple. You can go to the "Advertise" page and click the " Classified Options", and "Start today" button of the classified plan you prefer. Follow the simple instructions and let us know if you need any help. Once you have created your classified it will be placed in the publishing queue. When your classified has been reviewed and accepted by our team it will be published on our website and available to our visitors. In your Dashboard you can check the status of your classified and update it at anytime.

How do I publish my Article?

Publishing your article in defensebridge is quick and simple. You can go to the "Advertise" page and click the " Article Options", and "Start today" button. Follow the simple instructions and let us know if you need any help. Once you have created your article it will be placed in the publishing queue. When your article has been reviewed and accepted by our team it will be published on our website and available to our visitors. In your Dashboard you can check the status of your article and update it at anytime.

How do I publish my Banner?

Publishing your Banner in defensebridge is quick and simple. You can go to the "Advertise" page and click the " Banner Options", and "Start today" button of the Banner plan you prefer. Follow the simple instructions and let us know if you need any help. Once you have created your Banner it will be placed in the publishing queue. When your Banner has been reviewed and accepted by our team it will be published on our website and available to our visitors. In your Dashboard you can check the status of your Banner and update it at anytime.

What are Statistics and Activity Report of defensebridge?

After getting listed, when you log in to the sponsor area, you will see one graph on your dashboard. You can click on View More Stats to toggle which items will show on the graph. Here is an explanation for each item: 1. Summary View: It shows how many times your listing appeared on the search results. 2. Detail View: It shows how many times a user clicked on your listing to see more details. The listing level should have a detail page enabled for this feature. 3. Leads: If the listing owner entered the email information in the listing form, this info will show how many times users clicked the Send Email button and sent a message / lead. 4. Website Views: If the listing owner has an external website and puts it in the listing form, this will show how many times people clicked on that link to visit the owner's external website. 5. Total Viewers: It shows how many times people clicked on the listing to see more details since the time of the listing's creation.

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